Management team meeting

Your Claims Management Solution

We provide outsourced claims management solutions to the UK insurance industry

A bit about us

Trinity Claims deliver straightforward and reliable claims solutions, specialising in household and motor insurance claims with a focus on customer service.

House with car

Specialised in Household and Motor Claims

Three stars

Market leading results

Pencil

Tailored solutions

Team

Expert teams

Team assessing a candidate

Our values

These are some of the values we look for when we’re hiring. Sound familiar? Check out our vacancies.

Excellent Service

We clearly understand what our customers need to know, before they are aware that they need to know it. We then communicate it to them, using their preferred medium, in a clear, concise and easy-to-understand manner.

Proactivity

Each time we contact our customers, we ensure that they are aware of what we have done and what we will do next.

Fair Outcomes

By paying the right amount on all claims we ensure that all our customers are treated fairly, including those Policyholders who do not a make claim.

Openness and Honesty

We are always honest and clear about what we can and cannot do for customers. We never set their expectations at levels we cannot achieve and if we cannot meet their aspirations, we tell them in a timely and professional manner.

Promise Delivery

We keep our promises to our customers even if a promise was made by another member of the team.

Working Together

We look after each other, we treat each other with respect, honesty and trust. We recognise each other’s strengths and leverage them to further the business and ourselves.

Life at Trinity Claims

We’re always on the lookout for talented and ambitious people to join the team. If this sounds like you, we’d love to hear from you.

Life at Trinity Claims

We’re always on the lookout for talented and ambitious people to join the team. If this sounds like you, we’d love to hear from you.

Team having fun

Partner with us

In order to deliver our unrivalled customer experience, we only partner with qualified professionals that have broad skill sets and a proven track record of delivering excellence. Together with our expertise and experience we deliver a claims strategy that meets your needs.

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I’m a supplier

Are you a qualified supplier that can guarantee works are carried out to a high standard? If so, please get in touch.

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I’m a surveyor

Are you a qualified surveyor that can deliver detailed inspections and quality reports? If so, please get in touch.

Need to track an existing claim?

Log in to our app to track an existing claim

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Let's talk

We would love to hear from you, whether it’s about partnering with us, careers or feedback, don’t hesitate to get in touch. Our dedicated expert team is here to help.

Business enquiries

Claims enquiries

Use this only for general business enquiries (non-insurance claim related)

Phone
01732 367411

Monday – Friday 9am – 5pm (excluding bank holidays)

Address

Trinity Claims, PO Box 568, Tonbridge, Kent, TN9 9LT